Frequently Asked Questions

Everything you need to know about your professional racing simulator gear.

Does MOZA Racing ship worldwide?

Yes, we offer international shipping to most countries. Shipping costs and delivery times vary based on your location and the specific warehouse fulfilling your order.

What is the standard warranty on MOZA products?

All MOZA Racing hardware, including wheel bases and pedals, comes with a 12-month limited warranty covering manufacturing defects and hardware failures under normal use.

Are MOZA wheel bases compatible with consoles like PS5 or Xbox?

MOZA Racing products are primarily designed for PC. However, specific models like the R3 bundle are officially licensed for Xbox. For other models, third-party converters may be required for console compatibility.

What is your return policy for faulty items?

We offer a 7-day return policy for unopened items and a comprehensive technical support process for faulty units. If a product is defective upon arrival, we provide repair or replacement services.

How can I update the firmware on my MOZA devices?

You can easily update your firmware using the MOZA Pit House software. Simply connect your device via USB to your PC and follow the prompts within the software suite.

Which payment methods are accepted?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options depending on your region at checkout.